“Over the years the companies changed, however, the clients stayed the same,” begins Hidalgo, describing how the idea of Hidalgo Communications emerged. “I envisioned a company that would be customer focused, designed to help clients navigate through continuously evolving technologies, providers and cultures.”
Embracing the new agency model in the telecommunications industry, Hidalgo Communications is a consulting firm that architects, delivers and supports purpose-built IT solutions featuring best-of-breed technologies to assist clients to get the most out of their businesses, along with expert advice as a provider-neutral consultant.
According to Hidalgo, one of the most significant challenges that CIOs face in today’s marketplace is trust and keeping abreast of the latest technology products and trends that suit their specific needs and requirements.
“What’s even more challenging is discerning which trends are capable of producing the highest quality results for customers,” reveals Hidalgo.
This is precisely where New Jersey-based Hidalgo Communications adds significant value as a trusted consultant and advisor. Hidalgo Communications is no stranger to state-of-the-art technologies in the telecommunications vertical and ensures proven results in identifying products and services that bring value to clients. Besides assisting the clients to derive benefits from cloud hosting, the company empowers its clients with dynamic technology services in order to fully adapt to an evolving culture and new technologies.
While building an IT solution for its clients, Hidalgo Communications considers the industry-specific trends in the network, data center, managed services and cloud vertical.For a client looking to host their application outside of their office environment, the company develops multiple solutions befitting their needs, followed by designing and managing the entire project from start to finish, including both physical and logical setup.
We have established a vendor-neutral platform that allows us to support our clients in more ways than simply providing a product or service
Further, Hidalgo Communications assists clients to identify the optimal individual solution providers by implementing a comprehensive analysis of their needs, budget and timeline goals.
Hidalgo Communications also accelerates efficiency by helping clients to make a switch from MPLS networks to SD-WAN.
“We have established a mutually exclusive and strategic relationship with the real estate brokerage company JLL in order to assist our clients with real estate transactions,” explains Hidalgo. He credits his company’s success to their ‘magic wand methodology’ that tailors a solution according to the client’s ideal view, barring time, money and resource constraints.
Recently, Hidalgo Communications was tasked with identifying and solving technical needs for a global leader in the design, manufacturing and sale of audio, video and media equipment. The growing global company was experiencing a lack in consistent and unified vendor relations, technical issues and poor customer service from technology providers. Hidalgo Communications worked closely with the client to choose the carrier best suited to their needs, resulting in simplified scalability, optimized operations, increased network performance, enhanced customer service and general cost savings.
Differentiating Hidalgo Communications from other market players, Hidalgo says, “We have established a vendor-neutral platform that allows us to support our clients in more ways than simply providing a product or service.”
With the goal of expanding its global footprint in future, the company looks forward to building more relationships among CIOs throughout the community and developing new solutions that meet their organizations’ individual needs.